Frequently Asked Questions
Everything you need to know about our premium trims and feathers.
How are your feathers sourced?
At Hai Trim & Feathers, we prioritize ethical sourcing. All our feathers are obtained as by-products of other industries or through natural molting processes, ensuring no harm is done to the animals.
Do you offer international shipping?
Yes, we ship our fashion trims and feathers worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I return delicate items like boas or ostrich feathers?
Due to the delicate nature of our products, we accept returns within 14 days of delivery provided the items are in their original, unopened packaging and have not been used.
Are the colors of the trims exactly as they appear on screen?
While we strive for color accuracy, please note that dye lots may vary slightly between batches, and screen settings can affect color perception. We recommend ordering a sample if an exact match is required.
Do you offer wholesale pricing for large designers?
Absolutely. We offer competitive wholesale rates for bulk orders. Please contact our sales team with your business details and estimated volume to receive a quote.
How should I care for my feather garments?
Feathers should never be washed in a machine. We recommend gentle spot cleaning or professional dry cleaning by a specialist familiar with delicate fashion trims.